About Clover House
In 1984 Jatinder Sagoo (Sonny) and Jonathan Pimley met as undergraduates at Newcastle University. They quickly became friends and flatmates and began what was to become a successful business partnership, grounded in shared ideals of providing a superlative level of treatment and experience for their dental patients.
This is their story.
After we graduated in 1989 we both worked in other practices, doing a post-graduate year of vocational training. This allowed us to start developing our experience and was the start of our commitment to life-long, ongoing learning.
In 1991, having decided Harrogate was a great town to establish our practice in, we found Clover House’s existing building on Skipton Road. The building had been a dental practice Harrogate since the 1950’s but needed extensive refurbishment.
As young men with new families and not much money, we set about doing most of the work ourselves. With the help of friends, walls were knocked down and plaster rendered as we swapped the dentists drill for a DIY drill!
Steadily the practice took shape. Jonathan’s wife Margaret joined the team as an Associate and Clover House Harrogate was open for business in 1992
When the practice became fully private in 2006, the surgery had another complete makeover to become the bright, airy, attractive and welcoming place it is now. This time we got the builders in!
It’s very simple: YOU as the client are paramount to us. Customer Care is not something we just pay lip service to. It is very important to us that we do things well. It’s probably because both of us are perfectionists!
Standard of excellence
Throughout the years Clover House has been open, we have constantly striven to incorporate the latest and best technologies and skills. We see it as fundamental in our Duty of Care to all of our clients. All staff regularly attend training courses both in-house and at other post-graduate centres. All are actively encouraged to study for further qualifications.
Sonny and Jonathan both spent time in Florida studying with Peter Dawson, a leading exponent of Complete Dentistry. This has enabled them to develop their holistic approach to dental care.
Clover House became fully computerised around the millenium, well before many other practices. This has enabled us to be at the leading edge of dental IT, including the use of digital x-ray sensors.
As ever, we will continue to provide the very best service and treatment for our clients. We will continue to introduce new technologies as and when they are available. Our training programme is ongoing.
We continually look for new ways to improve every aspect of our service.
THE PATIENT JOURNEY
From the moment you book your first appointment with Clover House you can be assured of an excellent and thorough standard of service starting with your first appointment.
Before you come to the surgery for the first time you will receive a Welcome Pack giving you all the information you need to know about your visit.
At your first appointment you will be welcomed by our highly experienced and friendly Reception Staff. They will note all the details of your medical and dental history. If you have any questions, our reception team will be able to help you.
Then you can have a few minutes to sit back and relax, read a magazine or watch TV before your consultation.
Your first consultation can take up to 40 minutes. During that time, our Clinician will establish exactly what your needs are, whether they are cosmetic or clinical. Any examinations or X Rays that are deemed necessary are also usually done during this first appointment.
You will then be given a full print out of your own Personal Itemised Treatment Plan.
Your appointments are then scheduled to suit you and you also have a further opportunity to discuss any issues about the treatment.
We build long-term relationships with our clients, who usually stay with us for many years, which allows us to personalise on-going care. As a result they have better dental health and also lower risk of other medical conditions such as diabetes and heart disease.
Clover house provide a safe, friendly and professional dentist service in Yorkshire. Working in Harrogate for over 19 years we always make sure that you have a fantastic smile.
Conveniently located on Skipton Road in Harrogate we are a dentists that provides a service all around Yorkshire.
Clover House Dentist Yorkshire provide a range of cosmetic dentistry, from fillings, crowns, bridges, veneers, whitening, implants, invisible braces, and dentures. Our private dentistry Yorkshire hygienists look after our Yorkshire dental patient’s oral health, ensuring that their gums and teeth are clean and free from inflammation and disease. Regular visits to our Yorkshire dental hygienist and a thorough scale and polish will ensure that you have a healthy smile all year round.
The Clover House dental practice is award winning, offering the very latest in cosmetic dentistry in Yorkshire using the most up to date techniques. As experts in cosmetic dentistry and smile design, patients travel from areas surrounding Harrogate such as Knaresborough, Killinghall, Ripon, York and more all around Yorkshire.